NDALAMA ILI MU PHONE: My Mo626 Nightmare From Chintheche to Mzuzu
Yesterday I boarded a Sienta from Chintheche to Mzuzu. If you know the M5 lakeshore road, you know the drill — loud music, people squeezed in like bags of cement, and a driver who thinks the lakeshore curves are a Formula 1 track. When we reached the Nkhatabay turn-off, the driver asked for the fare. I replied with full confidence, "Ndalama ili mu phone." He replied, "Ingotumizani ku Airtel Money." Simple, I thought. I dialed _626# and did a Bank to Wallet transfer to his number. The bank sent me an SMS: Transaction Successful. My account was debited. But on his side? Nothing. No SMS. No new balance. "Boss, ndalama siinafike tu," he said. I showed him my phone. He showed me his. Two phones, two truths — money debited from my account and no money credited to his. "Aaa ndi network imeneyo, ikazitolela message ifika," some kind passengers assured him. We arrived at Mzuzu Depot and still, no money in his account. That's when chaos erupted. The dr...